Microsoft Dynamics Navision for Information Technology

The core areas of business which fuel the growth of an organization are technology and innovation. They further envelope sub-domains such as software, information systems, computer hardware and programming languages.

With intense competition confronting organizations, they are under constant pressure to innovate at a very high level. With a dependable ERP by their side, they are assured of insights and agility which take their businesses towards a winning position. The ERP helps manage records, maintain employee details nicely, ensures orders are being shipped and received on time, timelines over deliveries are known and adhered to and most importantly work gets going without the organization having to face any sort of disruptions.

Microsoft Dynamics Navision as one of the more successful enterprise resource planning applications for the IT Industry is a good choice. Having already proven its worth in Marketing, Sales, Operations, Human Resources, Supply Chain and Manufacturing etc. now it is being tried out for uncommon functional areas which it was not known to be tried out for before.

Information Technology and Asset Management are a couple of such functional areas in which the NAV has been tried out recently and much to everyone’s surprise has experienced great success as well.

Financial Management in the IT Industry is taken care of by unarguably the Best ERP for Small Business owners.

1. NAV offers multiple language and multiple currency capabilities that help do business in the IT Sector globally
2. NAV helps deliver greater accuracy and timeliness in a company’s accounting processes
3. NAV helps discover activities and relationships that are completely unprofitable

Microsoft Dynamics Navision for the IT Industry helps:

1. Make crucial data and information accessible to people across the organization
2. Control processes across the length and breadth of the organization
3. Improve resource management, project coordination and monitoring of accounts
4. Ensure bills and profits are checked for with accuracy
5. Optimize operational efficiency and empowers to respond fast to changes
6. Facilitate access to data and technical changes quickly
7. Implement processes quick and effectively
8. Collaborate better with partners and suppliers
9. Organize tasks and assign them accordingly and take decisions based on reliable data
10. Observe orders apart from ongoing projects and their distribution
11. Analyze data from top to bottom, sieve the productive part and discard the unwanted part
12. Take full advantage of the latest business models and developments
13. Evaluate the organization’s success thoroughly and check whether proper progress is being made or not with respect to the company’s strategic initiatives
14. Obtain data in detail on profits and revenue trends
15. Collect important data related to the life cycle of the product and also the company’s service history
16. Save information from transactions past and present, especially the complex part
17. Meet last minute changes in customer orders whenever the situation arises
18. Customize customer support in such a way that customers feel well attended to
19. Respond fast to customer inquiries

All these qualities of the NAV make it one of the finest enterprise resource planning applications to be currently used in the market. These also make it the most appropriate and perhaps the Best ERP for Small Business owners.

Microsoft Dynamics 365 Intelligent Suite Capabilities

Microsoft Dynamics 365 has been a rage ever since its release late November last year. The latest avatar of the Microsoft CRM System, the software suite has successfully re-introduced Microsoft’s CRM offerings through 5 separate stand-alone applications mainly Dynamics 365 for Sales, Microsoft Dynamics 365 for Marketing, Dynamics 365 for Customer Service, Microsoft Dynamics 365 for Project Service Automation and Dynamics 365 for Field Service Automation. So much to the extent that, all those who have worked on these have just one thing to say and that is they do not miss the premier customer relationship management system crm anymore and are happy with how Microsoft has repackaged it.

Besides there are a lot of other functionalities that the customer relation management system has to offer in its latest incarnation. One of these are the Intelligent Suite Capabilities. This is categorically for enterprises and small and mid-segment businesses operating out of India. Powered by Advanced Analytics and Machine Learning Processes and also with some degree of Microsoft Dynamics CRM Support, companies will be empowered to reinvent business processes.

Some of the Intelligent Suite Capabilities in Dynamics 365 include the likes of:

1. Sentiment and Intent Analysis
2. Preemptive Service and Relationship Insights
3. Lead and Opportunity Scoring
4. Product Recommendations and Up-Sell and Cross-Sell.

These capabilities that have been mentioned above can be further extended with independent apps offering targeted and domain-specific intelligence. Dynamics 365 includes a new customer insights app, something which is an analytics app and helps connects and analyze data from Microsoft and other widely used CRM and ERP Apps and also IoT Data.

These are certainly going to add to the rising popularity that Dynamics 365 is already enjoying amongst the corporate brass, with plenty of accolades already coming in thanks to the stand alone apps that have been made available for use in the form of Sales, Marketing, Customer Service, Field Service Automation and Project Service Automation. This popularity has been the reason that has made companies such as Adobe tie up with Microsoft, with Adobe offering to tie up its marketing cloud with the software giant’s cloud services.

The Microsoft Dynamics 365 is available to the world in two different editions, namely the Enterprise Edition and the Business Edition. Both are available on a subscription per app model, which means that the end user does not have to purchase them, rather can subscribe to the app which he wants to use at a very nominal fee. As it happens, the new-app based subscription model is going to help businesses to use only those apps which they feel a need for, on a subscription basis.

Microsoft has gone on record saying that businesses will get one holistic subscription for all the information on their fingertips and this way they will get to save four or five times the cost of traditional CRM providers.