Wednesday, 10 October 2018

Tips for Choosing the Right Dynamics 365 Implementation Partner

Companies benefit immensely when they decide to upgrade their Dynamics 365 by choosing the best Microsoft Dynamics 365 implementation partner in Australia who is capable of completing your project on time and on-budget.
          
Microsoft Dynamics 365 is designed to give its users an enhanced end-user experience as it takes a new approach to business applications with single window solutions. As you can observe that Microsoft Dynamics 365 unifies CRM and ERP capabilities into applications that work seamlessly together across sales, customer service, field service, operation, financials, marketing and project service automation.

However, a million dollar question that arises is in choosing the right Dynamics 365 implementation partner who is capable of completing your projects on time and help the company in smooth transformation to Dynamics 365 to make it work optimally for your organization’s specific needs. Choosing a good/professional Dynamics 365 implementation partner requires some steps to be considered during the partner selection phase and these include-

1. The workload of the partner – It is important for organizations who are intending to choose the right Dynamics 365 implementation partner to enquire the partner about how many clients they are supporting and how many projects they are working at now so to get a better idea about the capabilities of such partner and how choosing the partner would help organizations in successful implementation of Microsoft Dynamics 365.

2. The success and failure rates of past projects – Majority of dynamics 365 partners showcase their projects successes with much fanfare but hide failures in the majority of cases. Therefore, it is important to ask about any failures or unsuccessful implementation of the project of the concerned partner. Partners who are capable of overcoming the challenges of implementing Microsoft dynamics 365 are the best pick for organizations who would like using Microsoft Dynamics 365.

3. The capability of implementing Microsoft Dynamics SharePoint - Microsoft Dynamics SharePoint as a single integrated web-based platform offers a way to collaborate with others, organize teams, manage projects and share documents. Therefore, a partner who is competent in conceptualization to the deployment of Microsoft Dynamics SharePoint is the right choice for organizations who would like to use and implement Microsoft Dynamics SharePoint.

4. Expected Delivery Date – A partner who can provide a time plan and estimate that works within the expectations of the organization’s expected delivery date is the right choice of dynamics 365 implementation partner.

The above-mentioned tips or steps when implemented can help in identifying the right dynamics 365 implementation partner. Organizations who are desirous of successful implementation of dynamics 365 should seek a right partner to stay ahead of their competitors.

Thursday, 4 October 2018

The Functionalities of Microsoft Dynamics 365 Business Central

Microsoft launched Dynamics 365 Business Central in 2018 and it has been great in terms of providing all-in-one business solutions to organizations to help them grow.

Microsoft launched the Microsoft Dynamics 365 Business Central Sydney for its esteemed users with much fanfare.  There have been many speculations about this market-leading product and it is essential to gain a proper perspective on this product.

What is Microsoft Dynamics 365 Business Central?

Well, it can be defined as an all-in-one business management solution, which is cloud-based. With these products, users can now finally move on from their legacy ERP system or entry-level accounting software to something comprehensive. This system assists organizations to streamline their processes and help in improving customer relation and growth of the business.

What is the price of Microsoft Dynamics 365 Business Central?

This product from Microsoft is available at two different price points -

1. Essential License - The price range of Dynamics 365 business central Sydney is £52.79 GBP per user per month.
2. Premium License - Here the costing is £75.40 GBP per user per month.

What Are The Functionalities Of Microsoft Dynamics 365 Business Central?

The dynamics 365 business in central Sydney is excellent in terms of financial management. It helps by providing general ledger, audits trails and workflows. It also provides bank management, bank reconciliation, budget deferrals, fixed assets, and currencies and dimensions.

It provides top class customer relationship management solutions by providing contacts, opportunity management, and campaigns. Not only this, it also has a built-in integration with Dynamics 365 that is used for sale purpose.

Another great functionality of this product is supply chain management. It provides purchase order management, sales order management, item transfer, basic warehousing, and basic receivables. Microsoft Dynamics 365 Business Central also provides Human resources management and project management.

With help of Microsoft Dynamics 365 Business Central, it is possible to connect and grow your business. It is high time that you think beyond your basic software for accounting and indulges in this product from Microsoft. Be smart and opt for Dynamics 365 Business Central Sydney to manage your finances, secure and automated the supply chains, optimize operations and many more.

In addition, with this system, the users will be able to manage time and budget of their projects thereby enhancing their customer services. So think big, think Microsoft Dynamics 365 Business Central.

Wednesday, 16 May 2018

The Intricacies of Microsoft Azure




Microsoft Azure is a cloud-based service provider that deals with wide range of office services. Previously known as Windows Azure, it provides services like computing, analysis, storing and networking. The users can easily pick up any of the services and run the existing applications of their choice.

The cloud service provider provides service in the following categories-

1. Compute

This particular service provides computing through virtual machines, batch processing, and remote application usability.

2. Web and mobile

The cloud service provider provides API management, notification, and reporting features. it also gives support to develop and deploy web applications on various devices.

3. Data storage

The Microsoft Azure helps in storing cloud data through Database services such as SQL and No SQL.

4. Analytics

The service is related to providing analytical data and storing of real-time data. It takes care of data warehousing, machine learning, and data lakes etc.

5. Networking

The Azure provides virtual networking, dedicated connections, load balancing, DNS hosting etc.

6. Media delivery

Along with media delivery, azure deals with the content delivery system as well. it includes on-demand media streaming, playback, and encoding.

Apart from the numerous categories which are subject to change from time to time, Azure also aids in business development.

Microsoft Azure role in Business development -  A Synopsys

1. Azure is fast across the board

Microsoft Azure is a fast-paced cloud system provider. A business depends on the speed of analytics and deployment of data. Azure provides a perfect solution with its fast-paced accessibility. The speed of deployment, operation, and scalability makes the provider one of the best match to developing business.

2. Increase business agility

The business develops faster when they use a cloud service provider. The cloud service helps the business to explore various data and information when they use this technology. The service also helps the businesses to measure the suitability of the information without investing in financial outlay. Simultaneously, it helps in faster improvement of business as well.

3. Security

With the help of Microsoft Azure, the users can easily access the Office platforms without depending on complex passwords. The Microsoft Azure Sign on helps to access the data with single password only. This enables in lesser risk of hacking and control on the information, location, and specific devices.

Microsoft Azure primarily uses pay as you go pricing model that charges based on usage. In other words, the users need to pay as they choose along with the features. However, it allows Azure users to use multiple services on a single device as well. This multiple service usage reduces the service charges and minimizes the cost.

Friday, 30 March 2018

A brief on Project Service Automation




Microsoft Dynamics 365 provides an end to end service that helps in sales and marketing of billable projects on time and within the budget too. It helps you with project service automations which basically-

1. Estimates, quotes and contracts work.
2. Plans resources.
3. Enables collaboration.
4. Captures expenses, time and progress reports for real time accurate invoice.

This application has following features-

1. Project based contracts- They basically measure contracts on the basis of profitability and feasibility. They are responsible for relating quotes, labour pricing, billing and estimation etc.

2. Project planning- There has to be some planning and estimation done before passing a contract which majorly includes automatic tasks of scheduling, predecessors, sales distribution and cost information which is performed by Microsoft Dynamics 365 Project Service Automation.

3. Resource management- This section majorly deals with skills and proficiencies of workforce. The right person must be chosen for the right kind of work based on the availability of resources and requirement of job. Tracking resource utility and metrics is also a part of this.

4. Time utilization and collaboration- For multiple projects, web or mobile services can be used to record time and cost involved. The new entries to be included must be checked by the manager and their financial implications must be worked upon. This software allows you to easily collaborate with Office 365 workspace.

5. Project billing- The invoices which are included are based on terms of contract and approved paperwork as well as expenses involved. All the expenses involving revenue, invoices, unbilled amount and real time costs are recorded for analytics and integration of financial systems.

There are currently two versions of Microsoft Dynamics 365 Project Service Automation -

1. In case you are using it on a desktop or laptop, the project service automation application is used.

2. And for the smaller screen such as tablets and mobiles we have project rescue hub application which is a modified version of project service automation application. This application which we use for smaller screens is basically designed on the unified interface framework, using responsive web designing principles. This enables multiple viewing options and gives a better interaction experience in different kinds of environments.

So, these are the basic features that you get with the project automation with Microsoft Dynamics 365.

Friday, 16 March 2018

A Cursory Look Over Of Microsoft NAV 2018


Microsoft Dynamics NAV 2018
Microsoft NAV 2018 that was launched has been integrated with lots new features. It is the deeper integration of Microsoft NAV and dynamics 365 together. The Microsoft products are deeply integrated with NAV to create a better platform for the business environment.

Integrated with Microsoft products


The Microsoft NAV 2018 is an integrated platform with all the Microsoft products. It connects the business environment with Microsoft Dynamics 365 application, powerapps, Flow, office 365, Power BI and various third-party applications. It has been launched as a full software package for the benefits of small and medium scale businesses.

New financial accounting features


Whether it is an excel report such as balance sheets, profit, and loss, cash flows statements, draw balance sheets or anyother financial accounting reports, you can get everything on the new Microsoft Dynamics NAV 2018.

The newly launched NAV also features general ledgers, employees’ ledgers, account payables, receivables and individual employee entry reports for the business development. The NAV 2018 has become a one-stop Accounting HUB that provides full information regarding the accounts.

New inventory features


Inventory management is something different from accounts management but has a big effect on the financial position of the business. The Microsoft NAV 2018 has surcharges based on the gross weight and volume of the item units. The internal workflow can also be managed by connecting the NAV 2018 with Microsoft flow. Organizations can use this feature to record the inflow and outflow of the inventories, stock management, quotes and orders using Microsoft Outlook as well.

Advanced algorithms amalgamate AI


The newest feature of Microsoft NAV 2018 includes Microsoft Cognitive services for advanced algorithms. These services allow the users to amalgamate artificial intelligence into the applications. It detects automatic facial, speech, language recognition in context to HR and automates procedures. It also recognizes products and categorizes them correctly. This feature simplifies the product management through automation.

Extensibility with extensions


The Microsoft Dynamics NAV 2018 is a state of the art extensibility model which enables customization according to clients demand for business development. The setup and extension button is placed in one place to provide benefits to the business manager and accountant role centres.  With the new Dynamics NAV version, the developers get to learn new things by adopting new rules.

Thursday, 2 November 2017

Reasons to Start Using SharePoint for Your Business

It’s hard to describe what SharePoint does in a single line but you can think of it as a Swiss army knife for all your business needs. SharePoint can be used for collaborative projects, document management, business intelligence, intranet, extranet, website content management and a lot more! Moreover, a Microsoft Dynamics SharePoint expert can be instrumental in customizing it specifically for your business.

Let’s dive into the benefits of using SharePoint.

1. Document management simplified

This platform allows you to store, retrieve, archive, track and easily manage all your documents and records in a single place on your server. And with OneDrive for Business, you can even store it in the cloud. It advance search options let you find a particular file quickly and the entire system helps in several compliances.

2. Enhanced accessibility

Looking for a file stored on your crashed computer can be tough. But it’s not a problem when all of your business documents are stored in the cloud. Simply access them through any web browser through Windows, Mac or Android devices. Or even better, use their app for it!

3. Team collaboration redefined

No need to use another fancy software for working on team projects and collaborative documents. Just create a team site on this groupware capable platform and smoothen your team’s efforts. MS Outlook and Project are a part of MS Dynamics SharePoint integration too!

4. Gentle learning curve

Most organizations utilize Microsoft Windows for their business needs. Since SharePoint has a similar user interface, using it comes naturally and intuitively for the employees. This saves the business a lot of time and money in special training of employees and can be adopted quickly.

5. Website content management in-built

Again, there is no need to use a separate content management system like WordPress or Joomla for managing your company’s website. SharePoint is more than capable of handling it for you.

6.    Bring all stakeholders on the same platform

Employees can access the stored information meant for them through intranet portal. Suppliers and supply-chain partners can access the same through extranet portal, and customers through the website. And all of that can be controlled from a centralized location. As easy as it should be!

7. Business Intelligence at your disposal

Easy data mining and report presentation to gain insights into your business processes

8. One tool to rule them all

As evident from all the above points, there is no need for separate tools for different processes. Save training time and money for buying and maintaining different tools.

9. Customize it to your specific business needs

Hire a Microsoft SharePoint expert to get a tailor-made suite for your company. SharePoint customization helps you to gain maximum mileage out of your platform.
Irrespective of the industry that your business belongs to, MS Dynamics SharePoint has the capability to improve business productivity and reduce costs. Don’t know where to start? Simply contact us and we’ll help you out!

Thursday, 26 October 2017

5 Reasons Why Microsoft Dynamics GP is Better than NetSuite

There was a time when Enterprise Resource Planning (ERP) software could only be used by large enterprises who had the capital and resources to deploy it on their premises. But with the rise of SaaS and subscription based OPEX ERPs like Microsoft Dynamics GP and Netsuite, small and medium businesses can jump on the wagon too.

Most SMEs seeking an ERP solution have a hard time choosing between these two particular options, but there are quite a few Dynamics GP features that give it the edge!

1. Different requirements, different deployment options

NetSuite offers only web-based solutions to its clients on a monthly subscription basis on per user basis. That works fine until the company wants to scale-up and take the control in its own hands with on-premise installation. In such cases, they’ll have to move to another platform and you already know how costly and time-consuming data migration is!

Dynamics GP offers users a choice between cloud-hosting (on Azure), on-premise hosting and even a hybrid of the two. The best part is, you can opt to change the hosting site anytime!

2. Seamless integration enhances productivity

Microsoft brings the versatility of its Office 365 software bundle with Dynamics GP too. The synergy of cloud-based ERP and powerful Office tools, which most employees are generally familiar which enhances the productivity of the business manifolds. And since the interface is common to the Windows user, the learning curve is quite gentle and requires zero to minimum training. Apart from the native Office apps, third-party app integration is possible too.

3. Power of true customization

The “one-size fits all” approach of NetSuite means that its users can’t get it to be modified easily as per their business’s requirements. On the other hand, Dynamics GP features a modular approach, which enables users to modify the software themselves without coding. If you want support for the customization, next point is for you.

4. Vast network of certified partners

Customization is at the core of Dynamics GP, and can be done by the users themselves. But, if you want the complete package to be modified as per your needs, simply consult a Microsoft Dynamics GP partner in your local area and get going!

5. Cost-effective

The MS Dynamics GP pricing is rather flexible and enables you to save substantial amount as compared to the rigid licensing scheme of Netsuite. You can provide different access rights to different users and save money on the lighter users. With customization, you can select which modules to use and pay only for them. And, finally, Office 365 programs mean that you save on other third-party apps for specific tasks.

Small and medium businesses can only start small and SaaS based ERP solutions have opened the gates to ERPs for them too. But those SMEs who have visions of scaling-up (all of you do!), go ahead with Dynamics GP.

Thursday, 24 August 2017

How Microsoft Dynamics Support Businesses ?

The industrial marketplace of today presents an open platform to businesses across the borders. With the right business solution, people can work effectively and can manage growth to benefit from globalization.
Microsoft Dynamics profile offers Microsoft Axapta as an integrated, flexible business management solution that organizes financial, supply chain and customer relationship processes. It is user-friendly solution that allows people to make informed business decisions.

Microsoft Business Solutions Axapta can help you run a business across nations and locations by standardizing and centralizing processes. Its wide array of industry-specific solutions provides visibility across organization and helps to simplify compliance. Here’s how Microsoft Dynamics Support businesses to meet current needs and future demands:

1. Quick and effective working :-

The solution with usual Microsoft user experience allows managers to focus on business, instead of spending time on learning new applications.

1. Employees can work effectively with an intuitive user interface to prioritize, systematize, and access information and tasks.
2. Microsoft Business Solutions Axapta expands decision-making with tools for reporting and business intelligence that help managers analyse data through Microsoft Dynamics and Microsoft Office Server.
3. It helps foster strong associations between employees, customers, and associates using unified
collaboration and communication tools.

2. Capitalize on business opportunities : -

Microsoft Business Solutions Axapta has a service-oriented architecture that enables managers to add users, support business models, and scale the solution for big, dispersed enterprises.

1. It allows development and modification of interim work streams that adapt swiftly to varying industry and user demands.
2. The organizations can choose the required solution package and later add facilities as the business grows by capitalizing on existing investments in Microsoft services.



3. Acquire status of a global contender :-

Microsoft Dynamics support the expansion of businesses across borders through country-specific capability and functionalities for multiple currencies and languages.

1. The solution unifies standards, ensures quality by consolidating processes, and allows management of supply chain across divisions and locations.
2. Microsoft Axapta can be combined with Microsoft BI (Business Intelligence) applications to boost the analytic skills vital to running a complicated business environment.

4. Stay ahead of regulatory obligations :-

Microsoft Business Solutions Axapta saves effort and time with workflows that implement controls based on compliance and risk scenarios.

1. The solution ensures regularity with consistent processes that combine compliance data and examine internal changes.
2. Microsoft Dynamics support sharing of compliance activities through an in-built tool for managing guidelines, process documents, reports, and chief risk indicators.
3. Organizations can reduce business costs and insecurity of safeguarding corporate compliance data using powerful security features of Microsoft Axapta and other Microsoft services in their IT infrastructure.

5. Make the most of IT investment :-

Businesses can look forward to getting a return on their investment with Microsoft Dynamics.

1. Its user-friendly tools and a well-known interface encourage users to adopt the solution quickly.
2. Organizations can increase the value of their data by allowing more users to access processes and information in Microsoft Axapta at lower licensing cost.
3. Close integration with Microsoft technologies helps improve the overall performance of organization’s IT infrastructure.

MS Dynamics service framework can be easily integrated with trading associates and related business systems. This helps organizations to impose internal controls and adapt business processes to the current models.

Thursday, 3 August 2017

Microsoft Dynamics 365: Fostering Dynamism in Sales

Microsoft Dynamics 365 is the new generation of intelligent business solution that facilitates faster growth of your organization. For building better and never ending customer chain your company needs to transform, and Microsoft Dynamics 365 paves way for you to meet the needs of your patrons. It is a power-packed intelligent management software that increases the efficiency of the sales employees in your company by facilitating better interactions with your target customers.

Using Microsoft Dynamics 365 for sales will illustrate you the ways in which you can organize your daily activities, thereby helping you take accurate steps for better sales. The software helps your sales people to work in a smarter way hence increasing their efficiency and your organization’s productivity.

Some touch-points of the productive use of Microsoft Dynamics 365 for sales:

1. Collaborates with customers: Using Microsoft Dynamics 365 you can get in touch with target customers at the touch of a click. Moreover, it creates modified documents and templates for your sales team so that your people can instantly connect with customers and provide them the information they are looking for. Undoubtedly, Dynamics 365 helps you grasp better opportunities by making it easier for your employees to get insights about potential clients.


2. Updates Sale tactics: Microsoft Dynamics partner you through better prediction of sales and guides you to effectively strike at targets by earning more returns from every sale that comes your way. Since the software is embedded with Power BI you can create reports and also explore the performance of your sales department. Accredited with Microsoft Dynamics CRM customization, the software facilitates you with an updated information about customers and sales instantly.

3. Intelligent Customer administration: The software helps you smartly manage your organization, hence relieving you greater time for selling your products. It boosts your efficiency by giving you key insights of the sales trends. Using a MS Dynamics Partner you can seamlessly multiply revenues and shrink costs as it computerizes all your sales procedures via an extremely instinctive channel of programming.

4. Focused Action: Implemented with Microsoft Dynamics CRM Customization, Dynamics 365 helps you concentrate on customer specific preferences. Not only does it help  in taking proactive action but also gives you dependable insights which help in building a better relationship with clients. Based on forecasting the prospective trends, this smart business solution increases the sales and diligently helps you to personally connect with your customers.

Monday, 10 July 2017

Microsoft Dynamics: An Intelligent Application for Adroit Management

The need of the hour is to be techno-servant. Today, being technically up-to-date is a vital task that can strengthen your company’s prospective. Microsoft Dynamics 365 is one of the latest additions in technology that helps in smarter management of your business. A unique CRM for small businesses, this software provides you with an intelligent business application that will help you manage the whole business productively. Since it fosters smarter customer engagement, can be relied upon for building better customer chain. This blog will let you know the details of Microsoft Dynamics 365.

What does the Dynamics 365 do:

1. Targets customer engagement: Microsoft Dynamics 365 keeps in record all the touch points of customers. Starting from consideration to the level of purchase, this software helps in better access to customer interests and expectations. By keeping an eye on the changing trends of demand, it helps in building trust and fosters higher satisfaction amongst customers.

2. Empowers staff and optimizes the setup: The software keeps your employees updated with the latest insights and targets in the sector. The intelligent processing of this CRM application smartly manages your business needs, helping you gain accolades both from employees and customers.

How does it work :

1. Microsoft dynamics 365 works as a CRM for small businesses and helps your company deliver customer specific services on the basis of information from social media platforms and mobile sites. The software believes in proactive functioning rather than reactive functioning.

2. The software uses automation technology that collaborate tools and helps in giving a complete overview of customer client relationship.

3. The software reinvents business model according to the market trends. Its intelligent decision making restructures your company according to the latest trend. Since you are in swing with the latest developments, your company can seamlessly enhance its services and concoct satisfied customers.

Why only Microsoft Dynamics:

Microsoft believes in making achievers. It endeavours to cater digital intelligence through its CRM business solutions like Microsoft Dynamics 365. The data visualization capabilities of this smart software enable productive prediction of customer specific services. This helps in capturing newer and better opportunities for your organization. The software is one of its kind that can help you effortlessly manage the entire business by assisting you in acquiring better and happy customers.

Every company has its own set of rules and administration criterion. No two companies run on the same parameters. Before adopting any CRM solution for your business, compare the available software in demos. Through Microsoft Dynamics demo you can compare the tools and features of various CRM solutions. The Microsoft Dynamics demo gives you quick and accurate information about the software you intend to adopt.

Tuesday, 20 June 2017

Microsoft Dynamics Navision for Information Technology

The core areas of business which fuel the growth of an organization are technology and innovation. They further envelope sub-domains such as software, information systems, computer hardware and programming languages.

With intense competition confronting organizations, they are under constant pressure to innovate at a very high level. With a dependable ERP by their side, they are assured of insights and agility which take their businesses towards a winning position. The ERP helps manage records, maintain employee details nicely, ensures orders are being shipped and received on time, timelines over deliveries are known and adhered to and most importantly work gets going without the organization having to face any sort of disruptions.

Microsoft Dynamics Navision as one of the more successful enterprise resource planning applications for the IT Industry is a good choice. Having already proven its worth in Marketing, Sales, Operations, Human Resources, Supply Chain and Manufacturing etc. now it is being tried out for uncommon functional areas which it was not known to be tried out for before.

Information Technology and Asset Management are a couple of such functional areas in which the NAV has been tried out recently and much to everyone’s surprise has experienced great success as well.

Financial Management in the IT Industry is taken care of by unarguably the Best ERP for Small Business owners.

1. NAV offers multiple language and multiple currency capabilities that help do business in the IT Sector globally
2. NAV helps deliver greater accuracy and timeliness in a company’s accounting processes
3. NAV helps discover activities and relationships that are completely unprofitable
Dynamics Navision for Information Technology


Microsoft Dynamics Navision for the IT Industry helps:

1. Make crucial data and information accessible to people across the organization
2. Control processes across the length and breadth of the organization
3. Improve resource management, project coordination and monitoring of accounts
4. Ensure bills and profits are checked for with accuracy
5. Optimize operational efficiency and empowers to respond fast to changes
6. Facilitate access to data and technical changes quickly
7. Implement processes quick and effectively
8. Collaborate better with partners and suppliers
9. Organize tasks and assign them accordingly and take decisions based on reliable data
10. Observe orders apart from ongoing projects and their distribution
11. Analyze data from top to bottom, sieve the productive part and discard the unwanted part
12. Take full advantage of the latest business models and developments
13. Evaluate the organization’s success thoroughly and check whether proper progress is being made or not with respect to the company’s strategic initiatives
14. Obtain data in detail on profits and revenue trends
15. Collect important data related to the life cycle of the product and also the company’s service history
16. Save information from transactions past and present, especially the complex part
17. Meet last minute changes in customer orders whenever the situation arises
18. Customize customer support in such a way that customers feel well attended to
19. Respond fast to customer inquiries

All these qualities of the NAV make it one of the finest enterprise resource planning applications to be currently used in the market. These also make it the most appropriate and perhaps the Best ERP for Small Business owners.

Wednesday, 7 June 2017

Microsoft Dynamics 365 Intelligent Suite Capabilities

Microsoft Dynamics 365 has been a rage ever since its release late November last year. The latest avatar of the Microsoft CRM System, the software suite has successfully re-introduced Microsoft’s CRM offerings through 5 separate stand-alone applications mainly Dynamics 365 for Sales, Microsoft Dynamics 365 for Marketing, Dynamics 365 for Customer Service, Microsoft Dynamics 365 for Project Service Automation and Dynamics 365 for Field Service Automation. So much to the extent that, all those who have worked on these have just one thing to say and that is they do not miss the premier customer relationship management system crm anymore and are happy with how Microsoft has repackaged it.

Besides there are a lot of other functionalities that the customer relation management system has to offer in its latest incarnation. One of these are the Intelligent Suite Capabilities. This is categorically for enterprises and small and mid-segment businesses operating out of India. Powered by Advanced Analytics and Machine Learning Processes and also with some degree of Microsoft Dynamics CRM Support, companies will be empowered to reinvent business processes.

Some of the Intelligent Suite Capabilities in Dynamics 365 include the likes of:

1. Sentiment and Intent Analysis
2. Preemptive Service and Relationship Insights
3. Lead and Opportunity Scoring
4. Product Recommendations and Up-Sell and Cross-Sell.

These capabilities that have been mentioned above can be further extended with independent apps offering targeted and domain-specific intelligence. Dynamics 365 includes a new customer insights app, something which is an analytics app and helps connects and analyze data from Microsoft and other widely used CRM and ERP Apps and also IoT Data.

These are certainly going to add to the rising popularity that Dynamics 365 is already enjoying amongst the corporate brass, with plenty of accolades already coming in thanks to the stand alone apps that have been made available for use in the form of Sales, Marketing, Customer Service, Field Service Automation and Project Service Automation. This popularity has been the reason that has made companies such as Adobe tie up with Microsoft, with Adobe offering to tie up its marketing cloud with the software giant’s cloud services.

The Microsoft Dynamics 365 is available to the world in two different editions, namely the Enterprise Edition and the Business Edition. Both are available on a subscription per app model, which means that the end user does not have to purchase them, rather can subscribe to the app which he wants to use at a very nominal fee. As it happens, the new-app based subscription model is going to help businesses to use only those apps which they feel a need for, on a subscription basis.

Microsoft has gone on record saying that businesses will get one holistic subscription for all the information on their fingertips and this way they will get to save four or five times the cost of traditional CRM providers.

Tuesday, 11 April 2017

SharePoint Document Management based on Microsoft Dynamics 365

What is SharePoint Document Management and how beneficial is it, when based on Microsoft Dynamics 365? Services delivered traditionally entail working together on documents through the organization based on particular processes. Microsoft Dynamics SharePoint accounts for easy, effective and controlled access to appropriate documentation.

As far as MS Dynamics SharePoint Document Management is concerned:

1. End users do not have to fill in any kind of metadata.
2. Documents get stored in a fully managed site in SharePoint.
3. Document Names based on metadata get converted to a common name with consistency and meaning.
4. Smart Searches for Documents with pertinent metadata objects can be made both in internal as well as external collaborative workspaces.
5. The moments documents get barred, they can immediately be automated and controlled, and also optionally backed up and removed as well.


Companies across Australia and New Zealand get to experience the following benefits through SharePoint Document Management based on Microsoft Dynamics 365:

1. Once necessary customizations have been done by the concerned Microsoft Dynamics Partner Australia, organizations will become better, faster and smarter. They will begin working effectively to create documents. Since this feature supports tasks, workflows and versioning, companies gain the chance to share mutual knowledge.

2. Microsoft Dynamics 365 via SharePoint makes it possible to share information with customers and suppliers. It will provide insights into inventory for a limited number of suppliers and will help set up a knowledge base with FAQs.

3. Finding information regarding an ongoing or completed project will become a quicker process. Whatever problems crept up and the finished look of the project are things that will become easy to know. There are advanced search functions that help with searches not only on document files but also the entire content of documents.

4. Latest versions are always available thanks to this. Multiple people can be collaborated with on a document and the system also offers advanced version control and ensures older versions get saved automatically.

5. Precious time can be saved by automating SharePoint processes otherwise performed manually. A highly user-friendly web environment ensures that end users always have the ability to share files and manage agendas without muss fuss. They always have access to the last modified documents through version control.

So this was all about SharePoint Document Management based on Microsoft Dynamics 365.

Wednesday, 22 February 2017

Configure Dynamics 365 for Project Service Automation

It has been an eventful couple of past months when Microsoft finally pulled the plug on Microsoft Dynamics CRM and decided to reintroduce it as Microsoft Dynamics 365 through standalone applications such as Dynamics 365 for Sales, Dynamics 365 for marketing, Microsoft dynamics 365 for customer services, Dynamics 365 for Field Service Automation and Dynamics 365 for Project Service Automation.

All of these have their own specialties to offer and as it happens, make Dynamics 365 more powerful in terms of offering customer relationship management than anyone could have imagined possibly.

So if Microsoft Dynamics 365 were to be configured for Project Service Automation, then the procedure given below is to be followed so that the same happens successfully. Mind you, those having begun using Microsoft Dynamics 365 for Project Service Automation and those still contemplating, the app helps manage accounts, projects and resources.


1. Set Up Time Units. Configuring these in the product catalog is a must as these will be used as a base for scheduling and billing projects.
2. Set Up Currencies ad Exchange Rates. These again have to be set up for projects.
3. Create Organizational Units. Setting up groups which the organization uses to divide its business are again a must, something which happens mostly on the basis of geography, business function and other logical divisions.
4. Set Up Invoice Frequencies. Setting these time periods up is necessary as these are a prerequisite to bill clients.
5. Configure Transaction Categories. Doing these is necessary as consultants can that way charge their billable and unbillable expenses to.
6. Configure Expense Categories. These need to be set up again so that consultants charge their billable and unbillable expenses to.
7. Create Product Catalog Items. Doing this task is necessary as they enable end users to add products meant to be sold to the product catalog.
8. Create a Price List. Multiple ones have to be configured as this will help decide how exactly clients are supposed to be billed for every role their project requires.
9. Set Up Resources. Doing this will add skills, proficiencies, resource roles and other resource information necessary for projects.

Following these steps will ensure that you do end up configuring Dynamics 365 for Project Service Automation.

Tuesday, 7 February 2017

Microsoft SharePoint App for Windows 10 Mobile Is All Set For Full Release

There is good news for users of the SharePoint Solution. The launch of the Official SharePoint App for Windows 10 Mobile has exited its Preview Version and will now have a Full Release on the Windows Store. It was in late September last month that the app was available for public preview. This allowed users of Microsoft SharePoint and Windows 10 Mobile to try it out early.

Given below is a list of everything that the Microsoft Dynamics SharePoint App helps do as far as the Windows 10 Mobile is concerned.

1. It helps sign in to SharePoint Online Sites. Businesses get to add multiple accounts and easily switch between them.

2. It helps quickly find sites. Businesses get to use the Sites tab to check out the sites they follow and visit frequently.
3. Users of the SharePoint Solution will find the app easy to use as all they have to do is tap on a team site and dive straight into it. They get to see site activity, navigate using familiar quick launch navigation, work with their lists and follow as well as share the site.



4. It helps check out recent as well as popular files. As far as team sites are concerned, users will get to view and share recent and popular files and also have complete access to their document libraries through the new integration with the OneDrive App. Users of the app will be able to edit files easily through Office Mobile Apps such as Word, Excel, OneNote and PowerPoint.
5. The Links Tab in the app will be useful to find promoted links for the organization. These links are curated by the organization’s SharePoint Admin for all employees and facilitate access to those sites and organizational resources relevant to the business.
6. It facilitates enterprise search and results will be organized into sites, files and people.
7. It helps find employees of the concerned organization. To retrieve the contact card of a user, businesses have to simply tap on his name and will get to see who he works with and what he works on.

It must be known that only those businesses having subscribed to Office 365 with SharePoint Online will be able to use the app.

Businesses across Australia and New Zealand can contact their nearest MS Dynamics Partner Australia and Microsoft Dynamics Partner New Zealand for further inquiries.

Friday, 27 January 2017

Facebook Begins 2017 as Most Popular Mobile App

2016 was all about mobile apps being used to reach out to target audiences. Online businesses made full use of mobile application development services, whether it was Android App Development or iOS App Development. They realized well in time that with the number of smartphone and iPhone users increasing by the day, it was very important to have a mobile app on such mobile devices.

With so many apps being created and used, how is it possible to distinguish the best ones from the ordinary ones? There were plenty of them in use, ranging from situational to translation to currency conversion to travel apps and also email apps. As it happens, chances are yours too would have gone unnoticed with the world unloading all of its apps on the Apple App Store and Google App Store.

Which was the app which finished Numero Uno last year? Which one begins as the most loved and widely used amongst all smartphone apps in 2017?
 


If Nielsen is to believe, then that honor goes to Facebook without question or doubt. It sits comfortably at the top without its position being contested. As it happens, Facebook’s mobile app averages 146 million unique users every month and is on the rise as compared to the previous year by 14%. Facebook Messenger, its country cousin, takes second place. Messenger averages around 129 million unique users each month and rose by 28% as compared to the previous year.

The social network has been rising in popularity ever since the world saw it for the first time and has been very user-friendly just like NAV, premier mid-segment ERP which can be understood fully through a Microsoft Dynamics Demo scheduled with a Microsoft Dynamics Partner in Australia.

Other apps which took the remaining 8 spots in the Top 10 include Instagram, again being something owned by Facebook. Much to the dismay of hundreds of millions, Twitter failed to make the cut. Apple Music was there, averaging 68 million average unique users every month and so was Amazon’s shopping app. Spotify, surprisingly, did not list despite having a large user base.

Monday, 9 January 2017

Ways to Make B2B E-Commerce Solution More Powerful

A couple of previous posts on the B2B E-Commerce Solution laid emphasis on how it can be made more powerful through a CRM Integration and by going in for an E-Commerce Integration with ERP.

Fact is, whether online stores use the B2B model or have a robust B2C E-Commerce Solution in place, they need to make it competitive come what may. Now this can be through a technology integration or by being resourceful. That is totally up to them.

Given below are a few tried and tested ways in which B2B online stores can be made more powerful. These methods not only help keep transaction costs down but also improve the line of service offerings and make earning profit practically possible.

1. Make your online platform simpler than before: Online platforms that are simple are the ones having the most success. Some of these online giants include the likes of Shopify, Magento and WooCommerce. Magento offers the community version and the extended Magento enterprise platform is capable of taking on any number of tasks and integrated services.
 


WooCommerce is successful because of its versatility and Shopify stands out for its simplicity. Besides, another way of making things simple on your online platform is by integrating shopping carts with payment processing.

2. Have more payment options: The moment your online platform is ready to handle the specified size and budget, it is time to create payment options for customers so that purchases are made frequently on your online store. Expanded and alternative payment solutions are ideal for business. Apart from credit cards, there are alternative payment methods too such as PayPal and Skrill.

3. EDI is a must: What does EDI stand for? It stands for Electronic Data Interchange. It is the process all transaction data goes through. EDI facilitates exchange of electronic documents. These can be anything ranging from purchase orders to invoicing and receipts to emails. This is a common feature in ERP solutions implemented by a Microsoft Dynamics Partner New Zealand.

4. Have a payment process in place that is fully optimized: There should be no complexities in transactions. Most customers get frustrated because of this. Whenever a customer buys a product from a business, he incurs low transaction costs. These rise all of a sudden when it comes to B2B transactions. So as far as online stores following the B2B model are concerned, there has to be a payment process in place which is fully optimized.

5. Get Rid of Fraud: There are always risks associated with electronic automation. There is always that element of fraud associated in some remote way. Take whatever measures are necessary to ensure that your online store is resistant to fraud, which happens mostly in the form of transaction laundering.

These tips will simplify your B2B modeled store and help you turn things around for the better.

Monday, 2 January 2017

Your Business Needs a Mobile Security App

What mobile operating platform are you promoting your business on? iOS? Android? What mobile device are you targeting? iPhone? Samsung Galaxy? Nexus? Both are famous across Australia and all these mobile devices mentioned above are used extensively by Australian people.

Of late, there have been complaints regarding malware affecting devices rendering them useless and unusable. This has put most businesses on alert and this being holiday season, all of a sudden there is a demand for mobile application design and development services, a robust and highly effective mobile security app to be precise.

Within no time, they feel a mobile app development service provider is as important to them as say a Microsoft Dynamics Partner Fiji doing their Microsoft ERP implementations and handling post go live support.

Now the deal is pretty simple. Either you download a free one or spend some money to get one built.

mobile-security-app-for-business


Now here is some serious talk. Mobile security apps are as important as desktop security programs. All devices connecting to the internet are vulnerable to threats. Malware is being churned out in huge volumes through inappropriate practice of software programming. This makes protecting your mobile device even more important.

A mobile security app built by a renowned Mobile App Development Company such as Dynamics Square will help you identify any such phishing scam that you may have fallen or perhaps fall victim to, if any, and will immediately alert you from entering identity-thieving websites.

Mobile devices are often the places where we tend to save some of our most sensitive information such as bank account details and social media profiles. Most of these apps are empowered with anti-theft features meant to help clients in times such as these, where it becomes mandatory that important information be guarded or else run the risk of watching it fall into wrong hands. Some also have the “uninstall protection”, which means that the app cannot be deleted without a password. Your phone will be automatically locked the moment the SIM gets replaced by the thief.

The more you keep prolonging, the more the trouble is going to increase. Contact Dynamics Square right away. Get a mobile security app developed.

Tuesday, 27 December 2016

Editable Grids and Relevance Search Enhancements in Microsoft Dynamics 365

You were introduced to Microsoft Dynamics 365 in an earlier post.

Now get introduced to Editable Grids and Relevance Search Enhancements in it.

The new Editable Grids offer various capabilities such as Inline Editing, Grouping, Filtering and Sorting of Columns. End Users can find them at the Entity Level, in a Dashboard and also in Sub-Grids inside a Form. Editable Grids are supported on forms in the Dynamics 365 Web Client, Dynamics 365 for Tablets and Dynamics 365 for Phones.

As far as dashboards are concerned, Grids are available in Dynamics 365 for Tablets and Dynamics 365 for Phones.

Some of the tasks that Editable Grids make possible are:

1. Editing rows with most Dynamics 365 field types
2. Grouping and Filtering on any and all columns falling in Current View
3. Sorting all sorts of Columns in the Grid
4. Moving, Adjusting and Paginating Columns in the Grid
5. Showing Lookup Values based on the Value of the Field of the Related Entity
6. Showing Calculated and Rollup Fields As Read-Only, alongside associated last Updated Date
7. Enabling and Disabling Fields based on Security Role
8. Exporting Editable Grids to Excel and Integrating with the Chart Panel
9. Toggling between a Read-Only Grid and Editable Grid
10. Saving the User State (Filters, Sorting and Adjusted Columns) within the Session
11. Using Business Rules and Complex Grid Logic based on Events, including Saving and Updating Records
12. Using Command Bar Actions and Buttons




These sure are set to increase curiosity in Microsoft Dynamics 365 for Customer Services as end users will feel they will get to do more while attending to customers. If these Grids are anything to go by, then you can proceed to check Relevance Search Enhancements.

Relevance Search Enhancements in Microsoft Dynamics 365 comprise the new Facet and Filter support, using which you can drill into as well as explore search results without the need to refine search terms repetitively. There are 4 global facets for Relevance Search, shown by default on the left side of the Relevance Search Results Page, mainly Record Type, Owner, Modified On and Created On fields sharing commonalities with almost all Dynamics 365 entities shown below:

 

Users selecting specific entities in the Record Type facet get to see a list of entity-specific facets, which they can choose from eventually. So if they happen to Select Account Entity, they will get to see additional information about the Account’s Annual Revenue, alongside the Industry they happen to be in and also the Primary Contact Information. Also, the Facet List is configured by an Administrator and in case you wish to view some other kind of information as well, you can contact your administrator for the same.

1. Documents attached with emails and appointments can now be searched in, besides those attached with a note
2. The Option Set and Lookup Fields are searchable as far as this release is concerned
3. There is added support for showing results for shared records

So this was about Editable Grids and Relevance Search Enhancements in Microsoft Dynamics 365.